Slate, Wood, Tile Roofs, Hampton Roads, Norfolk, Virginia Beach, Portsmouth
Slate, Wood, Tile Roofs, Hampton Roads, Norfolk, Virginia Beach, Portsmouth

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With our invoices, we have started including a Satisfaction Survey which says:

WE WOULD APPRECIATE YOUR TAKING A FEW MINUTES AND LETTING US KNOW HOW WE DID. IT'S ALWAYS GOOD TO HEAR THAT WE MET OR EXCEEDED YOUR EXPECTATIONS, BUT IT IS ALSO HELPFUL TO KNOW IF WE NEED IMPROVEMENT IN SOME AREAS.

AS ALWAYS, WE WELCOME THE OPPORTUNITY TO WORK FOR YOU, AND WE ARE CONTINUALLY STRIVING TO IMPROVE OUR PERFORMANCE WHEN WE CAN.

Listed below is a list of some of the responses we have received. If you would like to contact any of our customers or if you would like references for any particular type of roof work, just contact us and we will be happy to provide you with the information you need.

 
   
   

"'You did not execed my expectations as I've aways received superior service from you and I've come to expect it, There is no one better than you in the Tidewater area." (Virginia Beach)

"Ernest and his crew were great to work with. First of all, they were very professional, polite, friendly, and customer-oriented. They demonstrated superb technical skills. Even the clean up was great. Thanks for a job well done." (Portsmouth)

"We have always been totally satisfied with your work and taking care of our roofing needs. Thank you very much - We would recommend you to everyone." (Virginia Beach)

"We have been extremely pleased with your crews and the work they've done on our home. There's no doubt in my mind that your good reputation throughout this community can largely be attributed to the people who work for you. They are personable, courteous, prompt, knowledgeable reliable and so on. I have only positive things to report. Thank you for such fabulous service" (Norfolk)

''Thank you for responding so quickly to our call for "help". We have always appreciated your meeting our roofing needs - since the days of "Stevens and King." All of your personnel were very considerate, especially Danny, and the workmanship has always been of the highest caliber." (Norfolk)

''Mr. Stevens, Your men did a beautiful job and were very nice and polite about everything that was said and did. I also told them the same thing. Thanks for coming." (Norfolk)

''Thanks for coming to my rescue. I plan to rely on your roofing company to take care of my roof. Do you do yearly inspections? What is the best plan for taking care of my roof" (Norfolk)

"Since we moved to Virginia from Memphis, TN, our experience with your company has been the very best. Your men are professional, friendly & quite knowledgeable. They take great pride in what they do & how well they do it. I am sure this is a testament to your own beliefs. We are so pleased with the workmanship & are thankful for not having to worry about how things are being done. This was the most stress free experience we've had since moving to this state. Thank you for giving us one less thing to worry about. I'm sure we will see each other again." ( Norfolk )

"We have been a loyal customer for many years & appreciate the service & quality of your work & your company." ( Virginia Beach )

"Prompt, professional, our small job was just as important to you as a larger job." ( Norfolk )

"As always, I appreciate the clean & great job everyone did for me this year. I will always pass the word that I know a wonderful roofing company. Thanks to all." ( Norfolk )

"We were extremely pleased by the professionalism of your employees, both in their demeanor & their workmanship." ( Portsmouth )

"All work was performed at a very professional manner. We had a rain during the course of the work but the foreman in charge made sure we had no leak. As we used to say in the Navy - Well Done!"

"It was a treat dealing with your company. You were truthful, reliable, professional, and competent. Thank you!" ( Cape Charles )

"We have nothing but praise for the people who performed the work & the work itself. Your people were highly professional & friendly. While paying for a new roof at first appeared high, you, your people & the work product made us think it was a price worth the service (or service worth the price). Thank you." ( Virginia Beach )

"You all were well worth the wait! I couldn't believe how clean everything was when you left for the day. It was hard to believe workers had even been here! I knew that next time it rained that there would be no leaks! Too bad you all don't do other household repairs. Thanks for another awesome job!" ( Norfolk )

"Thank you for repairing my damage. The work is complete - clean & neat - workmen helpful and business like. I'll call again if needed." ( Norfolk )

"You do excel! The two professionals did a fantastic job! They were most pleasant to work with & really cared about their work. I have recommended Stevens to other neighbors." ( Norfolk )

"I love Stevens Roofing - even though I had to wait while you caught up with other work. Professional & neat. Thanks." ( Norfolk )

"Thank you - the men working for Stevens always strive to work hard, do good work, and they are agreeable & polite." ( Virginia Beach )

"I wanted to let you know my husband & I are very satisfied with our new roofs. The workers were very courteous & did an excellent job. Each day after their daily work they completely cleaned up the premises. Thank you." ( Norfolk )

"We have finally found our roofer! Thanks." ( Norfolk )

"We thought the two gentlemen who repaired our roof were very professional. They were knowledgeable & informative. We believe they did a great job. Thank you!" ( Norfolk )

"The workers were very courteous & willing to go the extra step to please me. For example, when he was ready to leave, he realized that he had forgotten to check a place where squirrels had gotten in the attic. Another company (when they were installing insulation) had put a piece of hardware cloth in place. They checked to be sure that the "Critters" couldn't get back in. Since the area was in the attic, it would not be easy for me to get through and check it for myself. Thanks again!" ( Norfolk )

"After Hurricane "Isabel" response for emergency repairs was very prompt and accomplished with competency. Overall advice from Tom Jones for dealing with overall repairs with G.R. Davis & Sons was very helpful & greatly appreciated. Permanent repairs were very thorough & repair crew was hard working, competent, & helpful throughout. Thank you very much!" ( Norfolk )

"Your firm does quality work - with craftsmen that know what to do. My only regret is that your firm did not do the original job - then we would not have required the repairs. You may use us as a reference to anyone inquiring about your work. Thank you!" ( Norfolk )

"The men did a great job, were polite, knowledgeable, clean up well & explained what they were doing. Couldn't ask for more." ( Virginia Beach )

"Thank you for the excellent work. It was a pleasure in meeting your crew. The gutters & downspouts look really sharp. Thanks!" ( Virginia Beach )

"We are very pleased with the work done on our property. The two men who did the job did what had to be done competently & completely. They accomplished all that we could have wanted. It was well worth waiting for! " ( Norfolk )

"The fellows who worked on my house were the most professional & courteous workers I have ever had work on my home & I've had plenty in 2 years of remodeling. Thanks so much!" ( Portsmouth )

"I'm depending on Stevens to continue to maintain my "old" slate roof in all its glory!" ( Norfolk )

"Your workers have been very professional & helpful. I'm very pleased with the slate & copper work you've done on our home. There are few contractors I feel safe in recommending, & since I work in real estate, I am often asked for names, but I would feel confident in recommending your company, & already have. Thanks!" ( Norfolk )

"Your service & advice are excellent! Thank you very much for your kindness, helpfulness & professionalism." ( Virginia Beach )

"We wanted to let you know how pleased we were with the crew of men that did our slate roof. Each day, when they left, all their materials & tools had been picked up & left orderly. They worked very diligently & were always very respectful & polite. The workmanship on the roof is so beautiful…we get compliments on it daily. Mr. Hickey is definitely an asset to Stevens Roofing as well. We could see that he is a man that loves his job. Thank you very much!" ( Portsmouth )

"When the men arrived to do the work on my roof, they immediately identified themselves & reviewed what they were going to do. They were courteous & careful, moving the ladder so as not to scratch or damage the existing shingles. I was on hand to give assistance, & as they worked I was impressed that they took care not to damage anything & they identified places even I hadn't seen & repaired them. I was very pleased." ( Portsmouth )

I did not witness the work done on my roof initially. When I returned from my trip, your workers came back by & showed me what was done & made minor repairs to the roof. The workers are outstanding, hard working individuals & should be promoted to positions of high authority/responsibility. You guys did Great!!!" ( Norfolk )

"We are well pleased with the work done on our home in Virginia Beach. Your employees were courteous, knowledgeable & professional. They appeared to know all the specialties of slate roof work & cleaned up well when work was completed. You kept us posted on timing & schedules. With the recent heavy storms the Leafilter system you installed appears to work well on the upper gutters." ( Virginia Beach )

"Your Foreman is a conscientious & thoughtful worker. He leads the men with care & they, in turn, are considerate, polite & hard working. We are grateful they are working on our roof!" ( Norfolk )

"We have had Stevens Roofing on two jobs - roofing & gutter replacement, both jobs were completed with skilled & friendly workers that more than meets our expectations. You can be assured we will use the firms expertise & quality service should the need arise." ( Virginia Beach )

"Thank you very much for the extremely good job of replacing my half round gutters. Your personnel were extremely professional and did an outstanding job replacing the half round gutters on my home. I will not hesitate to request your company's services again in the future and will not hesitate to highly recommend your company's services to all friends and acquaintances. Again, Thanks for a job well done." ( Hampton )

"Thank you for completing our roof and gutter work before the big snow! Your work was completed promptly and professionally. You have corrected some problems that persisted through three previous repair efforts by other companies. We are very pleased and will certainly call on you for any further needs." ( Portsmouth ) 

"I would like to take this opportunity to thank you for taking care of this problem, and I would also like to commend the very fine crew that you sent here to do the job. It was a pleasure having them here for the two days it took to complete the job. My wife was afraid that some of her shrubs might be damaged in the process, but not one was hurt. The foreman was particularly helpful and courteous in keeping me informed of what was going on. Thanks again for all that you do to maintain our roofing system. It's always a pleasure to be associated with true professionals." ( Norfolk )

"During May we experienced water damage to our home as a result of severe wind and rain. I immediately contacted Mr. Tom Jones and he responded to investigate the cause of the water leak which turned out to be a loosened chimney cap. After we contacted our insurance company, Mr. Jones was valuable in explaining to them what needed to be done to repair and prevent any further damage from occurring. This is not the first time we've utilized the services of Stevens Roofing or had contact with Mr. Jones. My husband and I have been extremely impressed with the expert quality service and knowledge offered by him. He is at all times professional and has the ability to explain things in laymen's terms. Mr. Jones' talent, knowledge, and honesty is a valuable asset to your business. As a result of our contact with him, I would not hesitate to recommend Stevens Roofing to anyone in need of such service." ( Norfolk )

"I wanted to write to thank you for making our beautiful new roof possible. Mr. Hickey and his men worked to ensure the quality of this roof. Every man who worked on the project was professional, courteous and neat. The heat wave made the weather miserable at times, but everyone had a good attitude. You must be very pleased to have such a high caliber of men working for the company. I appreciate everything you have done for us." ( Virginia Beach )

"We wanted you to know how pleased we were with the work on the roof. The man who repaired the chimneys really knew his business - they are beautiful. As usual, the crew was friendly, polite and cordial. They even carried in my groceries. We will recommend you every chance we get." ( Norfolk )